I LIVE ECO Subscription Box FAQ

When will my Subscription Box ship?
Your Subscription Box will ship within 7-10 days of receiving payment.**

Pre-orders will ship per the season's shipping schedule below.

Holiday shipping this year cannot be guaranteed by our partner couriers. However, place your orders early by December 9th for delivery by December 25th.

When will I be charged for the Subscription Box?
You are charged for the Subscription Box when you first sign up and then all subsequent seasonal charges will follow our seasonal billing and shipping schedule.

What will I receive in the Subscription Box?
You will receive 6-9 eco gifts that total in retail value of at least $100 and up to $140, guaranteed.

Do you offer vegan or cruelty-free options?
Yes, we offer vegan substitutions for any non-vegan items. Simply let us know in the order instructions on the Cart page.

Billing and Shipping

Season Box

Billing Date

Shipping Date**


Feb, Mar, or Apr 1

15th of the same month


May, Jun, or Jul 1

15th of the same month


Aug, Sep, or Oct 1

15th of the same month


Nov, Dec, or Jan 1

15th of the same month*

How long does shipping take?
Shipping within Canada: 2-10 Days.
Shipping within the continental United States: 7-14 Days.
* Place orders by December 9th to receive them by December 25th.
** This year in general, we cannot guarantee on-time delivery. Our partner couriers are regularly experiencing holiday-season volumes and are doing their best to deliver your packages in a timely manner.


Information on this page may change without notice.